web-based medical record retrieval service increases efficiency for large mutual insurance company

Verscend’s solution dramatically reduced turn-around time, provided instant status tracking, enabled all-digital record delivery and streamlined WCF accounts payable process. Within the first month of implementing Verscend’s MediConnect Record Retrieval solution, WCF dramatically reduced their average turn-around time to 8.5 calendar days.

“By leveraging Verscend’s solutions, WCF adjusters have more time to review claims for liability and focus their efforts toward the management of claims with greater efficiency and accuracy.”
- Paola Stauffer, VP of Claims Administration at WCF

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