analyzing provider behavior patterns to improve medical record retrieval success

Medical record retrieval is labor intensive, consumes time and resources, and requires great patience and persistence—but it’s a critical part of any risk adjustment or HEDIS® project that health plans simply can’t do without.

How can payers ensure they’re getting the best return on investment in their retrieval initiatives? The key is to analyze provider behavior patterns and re-direct resources to where they can be the most productive.

Download our Perspective to learn which record retrieval metrics you can analyze in combination to reveal where your approach may need refinement.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA)

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